Refund Policy

This policy explains when and how you can get a refund from Carolynfruitt. By buying from Carolynfruitt, you agree with these rules.

1. When You Can Get a Refund

We offer refunds only in these cases:

• Technical problems: You bought something but cannot use it because of system issues — and we cannot fix it soon.
• Unauthorized purchase: Someone used your account to buy without your permission — and you tell us quickly.

2. How to Ask for a Refund

Please email us at 📧 [email protected] and include:

• Your name and contact info
• Info about the purchase (transaction ID and date)
• Why you want a refund (and any proof if needed)

We will review your request and may ask for more information. If approved, we will send the refund soon, as allowed by the law.

3. How We Refund

We will return your money using the same payment method you used — unless we agree to something else.
Please note: it might take a few days for the money to show in your account.

4. When Refunds Are NOT Given

We do not give refunds if:

• You just changed your mind.
• There are small issues that don’t stop the product or service from working properly.

5. Contact Us

If you have questions, please contact us:
📧 [email protected]